Writing with Impact

There’s no such thing as generic “good” writing. Writing quality—and impact—comes from how well it fits its purpose. This course shows how to give all your writing more impact, regardless of its purpose. Writer and journalist Tom Geller helps you find your own reasons for writing, demonstrating how to use those reasons to drive the words you choose and the tone you take. Plus, he shares how to leverage your understanding of grammar and sentence structure to write nearly anything with maximum impact. Upon completing this course, you’ll be equipped with practical tips for making your prose clear, concise, and right for its specific purpose.

Writing White Papers

White papers were originally produced by governments, but now serve a vital purpose in marketing departments worldwide. A white paper is a deep dive into a concept, initiative, or product, designed to educate and persuade by framing issues in a clear way. In this course, corporate communications pro Tom Geller leads you through the format, purposes, and uses of white papers; helps you define what you want your paper to be; and then helps you make it a reality. You’ll finish this course with information about where white papers fit in the greater business ecosystem—and how to make your paper the best it can be.

Writing Case Studies

Screenshot from "Writing Case Studies"

Another in a series of “genre writing” courses. Previous ones are Writing Formal Business Letters and Emails and Writing Articles. Available on Lynda.com and LinkedIn Learning.

Course description as published:

If you have helped a customer achieve success, you can document it in a case study, which is how you tell the world about it. In this course, learn about typical types of case studies, which fit both online and print formats. Explore strategies for making a compelling case study. Find out how to avoid some common pitfalls.

Topics include:

  • Benefits of case studies
  • Examples of case studies
  • Examining who reads case studies
  • Narrowing your audience
  • Appealing to different audiences
  • Formatting and style
  • Inspiring empathy while interviewing the customer
  • Gaining buy-in and getting the customer to tell your story
  • Extracting and organizing quotes
  • Writing a case study
  • Incorporating additional media
  • Avoiding common pitfalls

Public relations services

Logo of the Grey Group

After four years in technology journalism, I “jumped the fence” to become a Senior Account Executive at GCI Group (now part of Grey Global Group). I specialized in high-tech clients, including Sun, Qualcomm, Globalstar, and Penguin Computing. Later founded Silicon Valley P.R. (sold in 2002).

Candace Chapman

We engaged Tom to write the marketing materials for a large and important product launch. It was one of the best decisions we made in the entire process.

Commerce Guys rebranding project

This online-commerce software company hired me to help re-tool their product line’s branding and marketing during a one-week onsite summit at their Paris offices. This involved group brainstorming, production of new content, and iteration, leading to a highly successful launch. They later hired me to return for other on-site projects, in both their Paris and Ann Arbor offices, and I provided ongoing services remotely.

Candace Chapman

Tom is a strong creative and technical writer, and quickly captured the voice we needed for the launch materials. He was open to input and changes, highly responsive, and readily available throughout the entire project, even on nights and weekends and when separated by continents.

Candace Chapman

It was a pleasure to work with Tom, as he has a collaborative spirit and gets along easily with others. The product launch was a great success due in no small part to Tom’s work. I highly recommend him!

David Gleason, Content Manager, Apple

Tom combines the ability to describe technical matters clearly with a gift for finding just the right phrase to highlight a product’s advantage or intriguing quality. I’m looking forward to seeing more from Tom in the coming months!